COVID-19 Resource Center

We're here now. More than ever.

Government Stimulus Payments

We understand how important the government stimulus payments are to many of our Members. If you’re still waiting to receive your direct deposit, consider setting up a Digital Banking alert. Once created, TDECU will notify once your deposit is available. If you need to check your payment status, please visit the IRS Economic Impact Payments page.

Loan Payment Relief

We understand these are challenging times. If you’re a TDECU Member and need to skip a vehicle or personal loan payment, please submit an online request.

Request Skip-a-Pay

Refinance Your Auto Loan

Have your auto loan elsewhere but need to lower your monthly payment? Refinance with TDECU¹. Take advantage of no payments for 90 days² and an APR³ as low as 2.49%

Apply Now

Transfer Your Credit Card Balance

Get ahead with a 0% introductory APR³ for 12 months on balances transferred within 30 days of opening a new card. Past 30 days? TDECU offers an APR starting at 7.99% on transferred balances, based on credit score⁴. Don’t have a TDECU credit card? Apply Now

Request Balance Transfer

Solutions for Business Owners

If you’re a TDECU Member and if your business is faced with financial hardship due to COVID-19, TDECU can help. We’re providing solutions together with the Small Business Administration (SBA).

Learn More

Personal Loan Options

We offer a full suite of personal loans to help you get the cash you need — with no collateral required.

Learn More

Mortgage Loan Assistance

We have a variety of resources to help you understand which mortgage loan relief options best fit your current situation during COVID-19.

Learn More

Bank from anywhere with TDECU Digital Banking

Our online and mobile banking solution offers a convenient way to manage a wide range of transactions without leaving your home. TDECU Digital Banking allows you:

Check balances and account history
Pay bills
Deposit checks with the mobile app
Transfer money between accounts

Track spending and create budgets
Manage your TDECU credit card
Securely message us
Find your nearest surcharge-free ATM

Download Our App Today!

Ready to Go Digital?

Enroll today to take advantage of everything TDECU Digital Banking has to offer.

Enroll Now

Need Assistance with Digital Banking?

Visit the TDECU Digital Banking page to access a list of resources and watch our video tutorials.

Learn More

We're open to serve you and we're taking precautions to keep you safe

Schedule an Appointment

Walk-ins are welcome at our Member Centers, but we also offer online appointment scheduling. Schedule an appointment to save time and make the most of your meeting with us.

Check Before You Go

Please check for updates for your local Member Center before you visit. Due to COVID-19, some Member Center hours and availability may change on short notice.

Bring a Face Mask

To protect you, our employees and other Members, a face mask is strongly recommended during your visit.

Keep your information safe and secure

Scammers may try to take advantage of the pandemic situation. Please know that if we need to reach out to you for any reason, TDECU will never ask for personally identifiable information, like your account number or PIN. If you've received a suspicious TDECU email, text, phone call or have visited a suspicious website, immediately send the information to phishing@tdecu.org.

Visit Our Fraud Center

Federal Trade Commission Helpful Links

¹Existing TDECU loans are ineligible for refinancing.
² Interest will be charged to your account from the original loan date on the unpaid balance during the payment deferral period. Loan-to-Value on auto loans must be less than 125% and a minimum credit score of 660 is required to qualify for the deferred payment option.
³APR = Annual Percentage Rate
⁴Terms of this offer may change at any time. Offer applies only to balance transfer requests received by us within 30 days of account opening. Members that apply for a new TDECU credit card will be granted the APR disclosed at the time of credit card account approval for future purchases. Rewards and/or rebates are not eligible with this offer. Payments made to your account will be applied first to any finance charges/interest and other fees due and then to the unpaid principal balance with the highest APRs. Balance transfers cannot be used for paying on existing TDECU credit card or loan balances. Offer excludes TDECU’s Onyx and Business credit cards.