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Questions about your mortgage?

Questions about your mortgage?

We're here to help.

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If you have any questions regarding your TDECU mortgage please contact the Mortgage Servicing Department directly:

You have enough on your mind right now. “How do I make my house payment” shouldn’t be one of them. TDECU is here to help you with mortgage loan relief options so you can check it off your list of concerns and get back to the things that matter most.

Every mortgage is different, so TDECU offers a variety of resources to help with your individual needs. We have experts on hand to discuss your current situation and help you find the best solution for your circumstances such as fee waivers, payment relief options and various resources to keep you informed throughout this rapidly changing situation.

TDECU remains committed to providing you with the help you need as we face this challenge together. Our Solution Center has information on additional products and services that may prove beneficial to you during this time. And remember, we’ll continue to be by your side as we get through this together.

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Video: CARES Act Mortgage Forbearance: What You Need to Know

If you can’t make your mortgage payments because of the coronavirus, learn about your options by watching this video from the Consumer Financial Protection Bureau (CFPB).

Watch the Video

CFPB Guide to Coronavirus Mortgage Relief Options

If you’ve been financially impacted by the coronavirus pandemic, you may be concerned about how to pay your mortgage. The government has recently announced plans to help homeowners. Read the Consumer Financial Protection Bureau's guide for information on what to do next, and what your options are for mortgage relief. .

Read the Guide

TDECU Insurance, LLC offers the following protection for your home:

Our Insurance Loss Claim Process will guide you through the necessary steps to get your repairs started.

Need guidance on how to start an insurance claim on your home or investment property?
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