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Schedule your Member Center appointment below

What can I schedule an appointment for?

We're taking precautions to keep you safe

In order to protect you, our Employees and other Members, a face mask will be required during your visit. If you do not have one, we will have one available for you. Additionally, if you are not feeling well please avoid visiting a Member Center.

Select your Member Center

To get started, select the Member Center icon in the locator below then select "Schedule an Appointment".

Frequently asked questions

What is the benefit of scheduling an appointment online?

Scheduling an appointment online is a convenient way to save time and make the most of your meeting with us. Scheduling an appointment allows you to:

  • Speak to a Member Champion at a date and time that works best for you
  • Make sure there is a Member Champion available to answer your specific questions and meet your needs
  • Tell us in advance what specific assistance you need so we can be prepared

Can I still go directly to my Member Center without making an appointment?

Due to the current situation, appointments are strongly encouraged.

My topic isn't listed here. Can I still make an appointment?

Yes. If your specific need isn't listed, please choose the topic that's most similar. You can also use the comments section to include details about your request.

Can I reschedule or cancel my appointment?

Yes. Please reply to your confirmation email in order to cancel or reschedule your appointment.

How long is an appointment?

Depending on the topic, your appointment can last between 30 minutes and 3 hours.

How will I know my appointment is confirmed?

A Member Champion will reach out to you via email to confirm your selected appointment time and date. Please ensure you reply to this email to reserve your spot.

Is a face mask required?

In order to protect you, our Employees and other Members, a face mask will be required during your visit. If you do not have one, we will have one available for you.

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