Our values are REAL
As we continue to grow, our commitment to service never wavers. In 2004, a group of TDECU employees developed a new set of service standards called REAL. The passion to go above and beyond for our Members and our REAL values extend throughout our internal culture and into the communities we serve. Through the financial turmoil of 2008 and 2009, and the COVID-19 pandemic, TDECU’s commitment to service held strong. We continued to provide free checking that pays interest and maintained our low or no-fee product offerings because we refuse to leave our Members’ sides.