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Report a Claim

Make an insurance claim on your policy

If you are looking to file a claim on your insurance, you have come to the right place. We know a loss can be overwhelming, so please contact us directly if you are unable to find the information you need.

Our Carriers

Top Auto Carriers

Progressive Insurance: (800) 776-4737

Safeco Insurance: (877) 566-6001

Travelers Insurance: (800) 252-4633

Mercury Insurance: (800) 503-3724

Allstate Insurance: (800) 255-7828

Top Home Carriers

American Strategic Insurance
(ASI - Progressive): (866) 274-5677

Homeowners of America: (866) 407-9896

Travelers Insurance: (800) 252-4633

Sagesure / IAT: (800) 780-8423

Top Wind Carriers

TWIA: (800) 788-8247

Velocity: (844) 878-2567

Top Flood Carriers

Wright Flood: (800) 820-3242

ASI Flood (E-INS): (866) 511-0793

National Flood Services: (800) 759-8656

Centauri Flood: (877) 254-6819

Top Commercial Carriers

Hanover: (800) 628-0250

Liberty Mutual: (844) 325-2467

Travelers: (888) 661-3938

Union Standard: (800) 444-0049

Utica: (800) 598-8422

Top Life Carriers

Assurity: (800) 869-0355

Lafayette: (800) 243-6631

North American: (800) 733-2524


Protective: (800) 424-1592

Minnesota Life

Franklin Madison/Minnesota Life

If you or a family member have insurance through Minnesota Life and you have experienced a loss, here is the contact information you will need to file a claim.

Accidental Death and Dismemberment (AD&D)

To file a claim on an AD&D policy, please contact Franklin Madison directly at (877) 309-6576, weekdays from 7:00 a.m. to 8:00 p.m. and Saturdays 8:30 a.m. to 5:00 p.m., CST. 

Hospital Accident Plan (HAP)

To file a claim, please contact Franklin Madison directly at (800) 252-2148 weekdays, 7:00 a.m. to 5:00 p.m., CST.

Recuperative Care Plan (RCP)

To file a claim, please contact Franklin Madison directly at (877) 629-6037 weekdays, 7:00 a.m. to 5:00 p.m., CST.

Manage your insurance account

We make it easy to manage your insurance products online or by calling an agent.
You can reach us at (888) 833-7358.

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Insurance products are not deposits, not NCUA insured, and not guaranteed by TDECU Insurance Agency, LLC or Texas Dow Employees Credit Union (TDECU).

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