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TDECU Security and Fraud Center

TDECU Security and Fraud Center

Learn how to safeguard your finances and bank with confidence

Protect yourself from fraud

Protect yourself from fraud

Fraudsters are out there, looking to catch you off guard. Keep your guard up by staying vigilant and learning how to spot their tricks. Keep your personal info safe and be cautious when sharing sensitive details. Trust your instincts, and if something feels off, don't hesitate to contact TDECU for help. Together, we can stay one step ahead of the scammers.

What is spoofing?

Spoofing is when scammers pretend to be someone they're not to get your personal or financial info. They might send emails, make calls, or set up fake websites to fool you.

Bad Actors

Bad Actors

Bad actors are deceptive individuals who try to trick others through scams, identity theft and more.



Scammers send fake emails that look real, asking for passwords, credit card numbers, or sensitive info.



Scammers pressure you into sharing personal info over the phone.

How to protect yourself from spoofing:

Stay cautious with unexpected messages, verify the sender's identity before sharing info, and report suspicious activity promptly. Be proactive in protecting yourself from spoofing scams.

Watch out for fake checks

Fake checks are a serious threat to your financial well-being. Scammers use them to trick unsuspecting people like you. Here's how to stay safe:

  1. Be cautious if you get a surprise check, especially if you're asked to deposit it and send money back.

  2. Before cashing a check, make sure it's real by calling the bank that issued it. Don't just trust what the sender says.

  3. Scammers might send you a check for more than you're owed and ask for some money back. Don't fall for it!

Additional ways you can protect yourself against fraud

  1. Stay alert

    Be cautious of unexpected requests for personal info or money.

  2. Verify contacts

    Double-check who you're dealing with before sharing sensitive info.

  3. Use secure connections

    Protect yourself online with a VPN and strong, unique passwords.

  4. Stay informed

    Keep up with the latest scams to recognize them when they come your way.

  5. Speak up

    Report anything suspicious to help prevent others from becoming victims.

Stay Ahead of Fraud with Automated Alerts

Check out our automated alert system powered by Falcon Fraud

Contact us to report fraud or any suspicious activity
– we are here to help

To dispute a transaction:

To report fraud:

To report a phishing attempt: