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Some of our Members are currently experiencing email, phone, or text-based scams. This is called Phishing and is a fraudulent attempt to obtain your personal information. If you receive a suspicious email or text message, please do not respond, click links or open attachments. Call us at (800) 839-1154 or forward the suspicious email or text to - read more.

TDECU Security and <span class='desktop--nowrap'>Fraud Center</span>

TDECU Security and Fraud Center

Learn how to safeguard your finances and bank with confidence

Transform your voice into your password

Transform your voice into your password

With Voice ID Verification, you can use your voice to verify your identity every time you call TDECU. Setup your unique voiceprint today and experience the difference:

  • Fast: Skip authentication questions next time you call us
  • Secure: No one can replicate your voice
  • Easy: Call (800) 839-1154 to get started

Your financial security is our top priority

At TDECU, we work hard behind the scenes to protect your personal and financial information. Our teams are dedicated to not only making sure we have the latest security policies in place, but also to arming you with the right services to secure your accounts. We believe education and world class tools can significantly lower your risk of falling victim to identity theft and fraud.

We designed our Security and Fraud Center so you have a central location to learn more about our fraud protection services, as well as how to take action if you come across suspicious activity. If you are here because your noticed unauthorized activity on your account, or if you received a suspicious communication, please take one of the following actions:

Contact us to report fraud or any suspicious activity
– we are here to help

To dispute a transaction:

To report fraud:

To report a phishing attempt:

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