Winter Storm Fern Update

Stronger Together

Latest Updates

This page will be updated with any news about TDECU Member Center closures or delayed openings.

All Member Centers will delay opening until noon Monday, January 26
University of Houston Member Center will remain closed on Monday, January 26 due to the campus closure

Help is Here

If you need assistance navigating your different financial options to recover from a storm, TDECU is here. Our Member Centers are open and we are here to help you find the right solution to meet your needs.

Make An Appointment

Cash $tash® Line of Credit

Are you not sure how much you need to cover repairs from a storm? Cash $tash is a revolving line of credit that allows you to borrow available funds, against a predetermined limit, as you need them. You will only pay interest on the money you actually use, while enjoying the benefits of our other personal loans.

Apply Now

Personal Loan Options

We offer a full suite of personal loans to help you get the cash you need — with no collateral required.

Learn More

TDECU Insurance Claims

We are dedicated to providing continued service to our policyholders. If you experienced a loss due to a storm, please contact your carrier directly for expedited processing.

Report a Claim

Insurance Loss Claim Process

We know repairing your home or investment property can be difficult and we want to help you get back to normal as soon as possible. If you have a mortgage with TDECU, our Insurance Loss Claim Process Packet will guide you through the necessary steps to get your repairs started - and get you back where you belong. Learn more about the claim process here.

Download Now

Skip-A-Pay Program

The Skip-a-Pay program allows Members to postpone or “skip” eligible loan payments.

Learn More

Remember the following before visiting your local Member Center

Schedule an Appointment

Walk-ins are welcome at our Member Centers, but we also offer online appointment scheduling. Schedule an appointment to save time and make the most of your meeting with us.

Check Before You Go

Please check for updates for your local Member Center before you visit. Due to inclement weather, some Member Center hours and availability may change on short notice.

Bank from anywhere with TDECU Digital Banking

Our online and mobile banking solution offers a convenient way to manage a wide range of transactions without leaving your home. TDECU Digital Banking allows you:

Snapshot of TDECU's Mobile Banking Budget

Check balances and account history
Pay bills
Deposit checks with the mobile app
Transfer money between accounts

Track spending and create budgets
Manage your TDECU credit card
Securely message us
Find your nearest surcharge-free ATM

Download Our App Today!

Ready to Go Digital?

Enroll today to take advantage of everything TDECU Digital Banking has to offer.

Enroll Now

Need Assistance with Digital Banking?

Visit the TDECU Digital Banking page to access a list of resources and watch our video tutorials.

Learn More

Keep your information safe and secure

Unfortunately, severe weather conditions often bring out con artists and scammers hoping to profit from people in need. Please know that if we need to reach out to you for any reason, TDECU will never ask for your personally identifiable information, like your Social Security Number, account number or PIN. If you've received a suspicious TDECU email, text, phone call or have visited a suspicious website, immediately send the information to phishing@tdecu.org.

Visit Our Fraud Center

*Credit approval required. See TDECU for complete details. Insured by NCUA.