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Standing strong together

Our commitment to you

We love the Texas Gulf Coast and simply can't imagine calling any other place home. Along with the great, however, comes the not-so-great hurricanes. They’re unpredictable and destructive –and can cause uncertainty for everyone in their path. That's why we're committed to making sure you have convenient access to your accounts no matter what. With our disaster preparedness program, we can deliver uninterrupted service and account access through rain, shine or hurricane.

Extra cash for what you need now

Refinance and lower your payment

Easy access to cash

  • We are refunding ATM fees for our Members through this weekend, so you can access the cash you need from the nearest ATM without worrying about the fees. You can visit any ATM, and we will refund any fees charged by the owner of the ATM and TDECU.

Surcharge-free access to cash

TDECU Members can make surcharge-free cash withdrawals at over 55,000 Allpoint ATMs worldwide with your TDECU Visa Debit Card.

You can find an Allpoint ATM near you by using our ATM Locator or by looking for the green Allpoint logo on an ATM. If prompted to accept a surcharge at an Allpoint ATM, press accept and complete the transaction. You will not be charged a surcharge fee.

Get paid up to 2 days early with TDECU direct deposit4

No more waiting for your hard-earned money to sit in limbo with a bank or a paper check to come in the mail. TDECU makes your money available as soon as your employer deposits it—this can often be up to two days before most banks make your funds available to you. Set up direct deposit today to get your paycheck up to two days sooner!

Bank from anywhere with the TDECU Digital Banking app and

In addition to our drive-thrus and ATM’s, we encourage you to take advantage of our comprehensive digital banking options for managing a wide range of transactions without leaving your home. Online/Mobile Banking allows you to:

  • View account balances and other information
  • Make updates to your profiles
  • Deposit checks with the TDECU Digital Banking app
  • Transfer money between accounts
  • Securely message us
  • Customizable alerts
  • Fully integrated online bill pay
  • Online wire transfers
  • Find your nearest surcharge-free ATM

Don’t forget, Maxine our 24/7 telephone banking system is available for a variety of inquiries and transactions by phone. Download our Self-Service Guide with even more information on how to stay connected to TDECU.

Check before you visit a Member Center

Member Centers and drive-thru's will remain open as long as possible. But, due to the changing conditions caused by the storm and pandemic, please check the hours and status of your Member Center using our locator below before leaving home.

Beware of fraud

Members have reported scam calls attempting to steal personal financial information including account numbers and social security numbers.

However, TDECU did call Members and left a legitimate voicemail informing Members of Digital Banking options, information on regarding Member Center closures, and storm relief efforts, like ATM fee refunds. This was a courtesy message and no action or personal financial information was requested.

Unfortunately, natural disasters like hurricanes often bring out con artists and scammers hoping to profit. Please use caution and remember it’s never a good idea to give out sensitive information like your Social Security number to someone who calls you unexpectedly. If you are in doubt, hang up and call us directly at (800) 839-1154. If you've received a suspicious TDECU email, text, phone call or have visited a suspicious website, immediately send the information to

1 Interest will be charged to your account from the original loan date on the unpaid balance during the 60-day payment deferral period. A minimum credit score of 660 is required to qualify for the deferred payment option.
2Limited time offer. Credit approval required. Actual rate is based on creditworthiness of applicant. Terms of repayment: A $2,000 loan with a 24-month term at 7.99% APR equals a $90.45 monthly payment. Interest will be charged to your account from the original loan date on the unpaid balance during the 60-day payment deferral period. Other terms and conditions apply; contact TDECU for details.
3APR = Annual Percentage Rate
4 Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer’s support of the feature and timing of payer’s submission of deposits. We generally post such deposits on the day they are received which may be up to 2 days earlier than the payer’s scheduled payment date. Exceptions may apply.

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