TDECU Security and Fraud Center
Learn how to safeguard your finances and bank with confidence
Transform your voice into your password
With Voice ID Verification, you can use your voice to verify your identity every time you call TDECU. Setup your unique voiceprint today and experience the difference:
- Fast: Skip authentication questions next time you call us
- More Secure: It is more difficult to replicate your voice
- Easy: Call (800) 839-1154 to get started
Your financial security is our top priority
At TDECU, we work hard behind the scenes to protect your personal and financial information. Our teams are dedicated to not only making sure we have the latest security policies in place, but also to arming you with the right services to secure your accounts. We believe education and world class tools can significantly lower your risk of falling victim to identity theft and fraud.
We designed our Security and Fraud Center so you have a central location to learn more about our fraud protection services, as well as how to take action if you come across suspicious activity. If you are here because your noticed unauthorized activity on your account, or if you received a suspicious communication, please take one of the following actions:
- Dispute an incorrect transaction
- Report debit card fraud
- Report credit card fraud by calling (888) 918-7341
- Email phishing@tdecu.org to report a phishing attempt
