Have questions?
We can help
Have a simple question about TDECU? Use our form to reach Member Care
Speak With Member Care
Additional Contacts
Debit cards
Lost or stolen cards: (800) 839-1154
Member service: (800) 839-1154
Reset your PIN: (855) 898-7287
Report an unauthorized transaction
Credit cards
Lost or stolen cards: (866) 572-4135
Member service: (877) 404-1009
Mobile wallets: (855) 553-4291
Disputes or fraud: (888) 918-7341
Credit Card PIN: (888) 886-0083
Mortgage
Purchase or refinance: (877) 774-2657
Loan servicing: (800) 839-1154 Ext.4617
Business & Commercial Services
(800) 839-1154 Ext. 4618
TDECU Insurance Agency, LLC1
(888) 833-7358
TDECU Wealth Advisors2
(877) 635-7028
Telephone Banking
(800) 839-0420
Make a loan payment
(877) 255-1400
1TDECU Insurance Agency, LLC is a wholly-owned subsidiary of Texas Dow Employees Credit Union. TDECU Insurance Agency, LLC and Texas Dow Employees Credit Union are not affiliates of the insurance companies represented. Insurance products are not deposits; not NCUA insured; and not guaranteed by TDECU Insurance Agency, LLC or Texas Dow Employees Credit Union.
2Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. TDECU and TDECU Investments are not registered broker/dealers and are not affiliated with LPL Financial. Investment Advisory Services offered through LPL Financial, a Registered Investment Advisor. The investment products sold through LPL Financial are not insured TDECU deposits and are not NCUA insured. These products are not obligations of TDECU and are not endorsed, recommended or guaranteed by TDECU or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. State Disclosure - The LPL Financial representative associated with this website may discuss and/or transact securities business only with residents of the following states: Texas.