Report Fraud
How To Report Fraudulent Activity
Do you suspect fraud on your TDECU account? If a transaction posted to your TDECU account that you did not authorize, you should report the transaction as fraud immediately.

Report debit card fraud
If you suspect fraud on your TDECU debit card, please complete our online form or visit your local Member Center. Please contact us to report a fraudulent transaction within 2 business days of becoming aware of the transaction. For debit cards, disputes are reviewed and sent to Visa® within 10 business days.

Report credit card fraud
If you suspect fraud on your TDECU credit card, please contact our Credit Card Services team. Please reach out to report a fraudulent transaction within 2 business days of becoming aware of the transaction.