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Online Banking Survey | TDECU

Help shape the future of TDECU!

At TDECU, Member satisfaction is critical to our success. We’re always looking for ways to improve, and your opinion matters most!

We are currently working to improve your online experience. In an effort to ensure we deliver the best experience possible, we’re seeking individuals like you to help evaluate your Online Banking experience.

How do I participate?

Everything takes place online. You’ll complete the screening survey below to determine if you are eligible for the Member Panel. This only takes a few minutes. TDECU will draw two survey entries at random to receive a $50 Amazon gift card—even if you aren’t selected to participate in the Member Panel!

If you are selected to participate, we will reach out to you either by phone or email with further instructions on how to register for the study. You will simply log on to a specialized website using your computer or mobile device and complete a series of guided Online Banking activities. The process will take about 30 minutes. Our team will use software to record your voice and your screen so we can gather your feedback. The evaluation is secure and will not record any personal or sensitive data. 

What do I get for participating?

As a token of our appreciation for your valuable feedback, we’d like to send you a $50 Amazon Gift Card once you’ve completed two rounds of evaluations. That’s about 1 hour of time spent evaluating TDECU’s Online Banking.

What do I need to participate?

All you need to participate is a computer or mobile device, some uninterrupted time and a reliable internet connection.

If you’d like to be one of a select few Members to help shape the future of Onling Banking, please begin the survey below.

Take the Survey For a...

...chance to win $50. Select Members will also earn $50!