Richmond Avenue Member Center Closure
We will be closing the Richmond Avenue Member Center, located at 5102 Richmond Avenue in Houston, effective April 1, 2018.
Our decision to close the Richmond Avenue Member Center is due to a steady reduction in Members seeking service at this location, and the closure will allow us to utilize our assets elsewhere to better serve you. We’re happy to let you know all employees and resources at this location will be relocated to nearby TDECU Member Centers.
A priority of our long-term growth plan is to make it easier to do business with TDECU. We do just that by monitoring how and where our nearly 300,000 Members engage with us, and adjusting to meet those very needs. As an example, we introduced a new technology-focused Member Center in Texas City in 2017. And in the near future, our plans include opening new Member Centers, redesigning existing facilities and introducing broad improvements to self-service channels.
We look forward to continuing to serve the community at our Greenway Plaza Member Center, located just 1.7 miles away at 3800 Southwest Freeway, Suite 100, Houston, TX 77027.
At TDECU – Your Credit Union, we’re here to serve you and give you 24/7 access to your accounts through conveniences like: