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Contact Us

Phone (24-Hours, 7-days-a-week)
        Member Care
        979-297-1154 or
        800-839-1154

        MAX - self service telephone banking
        979-297-0420 or
        800-839-0420

Email

        Account questions - Send a secure message from online banking (How?)
        Other questions - Send a message to Member Care using our email form

        If you feel you’ve received a suspicious unrequested telephone call, email or text message,
        please report it immediately to This email address is being protected from spambots. You need JavaScript enabled to view it. .
 
Social Media
       If you prefer to use Facebook or Twitter to reach us, our team is standing by.
       Just remember, don't include ANY personal information in your post.
       We'll get back to you right away with the service you have come to expect!

 Fax
        979-299-0212

Mailing Address
        TDECU
        1001 FM 2004
        Lake Jackson, TX 77566

Lost or Stolen Cards (24-Hours, 7-days-a-week)
        800-839-1154

TDECU Insurance*
        888-833-7358

TDECU Investments**
        877-635-7028

TDECU Real Estate***
        Lake Jackson 979-297-4200

Mortgage
        800-839-1154, ext. 4614

Mortgage Servicing
        800-839-1154, ext. 4617

Business Services
        800-839-1154, ext. 4618

Routing Number
        313185515

* TDECU Insurance Agency, LLC is a wholly-owned subsidiary of Texas Dow Employees Credit Union. TDECU Insurance Agency, LLC and Texas Dow Employees Credit Union are not affiliates of the insurance companies represented. Insurance products are not deposits; not NCUA insured; and not guaranteed by TDECU Insurance Agency, LLC or Texas Dow Employees Credit Union.

** Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. TDECU and TDECU Investments are not registered broker/dealers and are not affiliated with LPL Financial. Investment Advisory Services offered through LPL Financial, a Registered Investment Advisor. The investment products sold through LPL Financial are not insured TDECU deposits and are not NCUA insured. These products are not obligations of TDECU and are not endorsed, recommended or guaranteed by TDECU or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. State Disclosure - The LPL Financial representative associated with this website may discuss and/or transact securities business only with residents of the following states: Texas.

***TDECU Real Estate, LLC and TDECU Insurance Agency, LLC are wholly-owned by TDECU Holdings, LLC, which is a wholly-owned subsidiary of Texas Dow Employees Credit Union (TDECU). TDECU Holdings, LLC, also owns 94% of Century Oaks Title, LLC. The TDECU Real Estate Rewards offer cannot be combined with any other offers from TDECU and its affiliates. Not available for employer-sponsored relocations or other discount programs outside of TDECU. Member must be directly represented by a TDECU Real Estate agent or agent from our approved agent network and close the real estate transaction in order to receive any of these rewards. Insurance products are not deposits; not NCUA insured; and not guaranteed by TDECU Insurance Agency, LLC or Texas Dow Employees Credit Union. Additional restrictions may apply. You are free to shop around to determine if you are receiving the best services and best rate for these services.

Privacy & Security | Terms & Conditions | Routing Number: 313185515