One Member, One TDECU Member Number
Now that we have upgraded, all members have a single, unique TDECU Member Number (currently referred to as your TDECU Account Number). This is a very common occurrence when financial institutions upgrade their computer systems.
This offers several benefits:
- It helps us easily identify your entire relationship with us to better serve you.
- You will only have to remember one simple Member Number instead of multiple account numbers.
- You will be able to nickname your accounts to easily identify them on your monthly statements and in Online/Mobile Banking.
Now that we have upgraded, all of your TDECU accounts are grouped under your TDECU Member Number. Don’t worry – for those of you accustomed to multiple account numbers, you still have the same TDECU products as you’ve always had. Going forward, you will access all of your accounts using your unique TDECU Member Number. This change will improve the quality of your banking experience by allowing us to view all of your accounts at once − quicker and more efficiently.
Information you need to know about direct deposit and automatic drafts
IMPORTANT NOTICE ABOUT JOINT ACCOUNTS
If you currently have more than one account number, your entire suite of product accounts will be visible under your TDECU Member Number. That means that any and all of your accounts, like checking, savings, auto loans, IRA accounts, etc., will be visible in your online banking and mobile app consoles, and when accessing your account via Maxine (our new automated telephone banking system). It is important to know that if you continue to share your login and password information with anyone who is a joint owner on one or more of your accounts, they will be able to access and view all of your accounts unless you take action by calling Member Care or visiting your local Member Center. More information coming soon.