We are very excited to have launched our new computer systems designed to bring you more efficient service, greater convenience and new products to help improve your life. This upgrade will enable us to bring you even higher levels of service to meet your financial needs. Looking ahead, the improvements we make today will equip us to serve you and your financial needs for many years to come. Thank you for your patience and support.
Please visit this page often as it is being updated with new information to help you get the most out the upgrade.
What You Need To Know
E-statement Users...Here's What You Need to Know.
Due Dates in Skip-a-Pay.
Member-to-Member Transfers and Linking to Accounts in Online Banking: RESOLVED.
Running Balance Inconsistencies: UPDATE.
Quicken and QuickBooks users click here.
Improvements to our online membership application.
Changes to Maxine telephone banking.
Information about your TDECU Account Numbers.
Information about your TDECU Member Number.
A note about direct deposits and automatic drafts.
HOW TO CHANGE YOUR VISA DEBIT CARD PIN
One of the our new conveniences is the ability to reset your debit card PIN (Personal Identification Number) using VISA's audio response system. This feature is available 24/7 and saves you a trip to your local TDECU Member Center. Please Note: As an added security measure, you will need to input your current PIN before being prompted to create a new PIN.
The phone number to call is:
Once changed, your new PIN is ready to use immediately.