Together We Improve Lives - Be REAL & Do the Right Thing
They had called AAA to come change the tire for them, but AAA was delayed due to the inclement weather. The husband couldn't lift anything heavy and his wife was anxious about the situation. Enter the heroes of the day: Alan Standlee and Rocky Vibrock! They went above and beyond duty to help this couple by changing the tire for them so they could get on their way and out of the bad weather. The wife was so relieved to have help. The AAA call was cancelled and the sweet couple was very grateful for Alan and Rocky’s help. Way to be REAL, genuine and go the extra mile!
Together We Improve Lives - Put a mint on the pillow – Do the little extra that counts with enthusiasm
Cherlyn walked with her out of the branch, carrying her purse, and helped her get in her car. The member was very grateful and appreciative of her today AND everyday that she waits on her. Way to go Cherlyn!
Together We Improve Lives - Care Deeply and Help Each Other
She asked if we could provide her niece, who was in need, with school supplies. We informed her that all the supplies go to Edna Elementary and she would be able to request supplies at the school. Edna Branch Manager, JoBeth Tieken offered the member a gently used backpack from her home. The member was very appreciative.