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Financial Service Representative A

Job # 588 – Part Time (20 hour) – Victoria Mockingbird

Job # 652 – Full Time – Victoria Mall

Opens and processes new demand and time deposit accounts including passbook accounts, IRAs, certificates of deposit, and money market accounts.  Provides members with information on deposit accounts, rates, service charges, restrictions, and other relevant account information.  Prepares paperwork for opening new accounts, orders checks and ATM cards, and provides starter checks.  Researches and resolves problems and responds to member inquiries on account status.  Maintains files on status of accounts, and informs members when fixed time deposits have matured.  Renews or opens new accounts.  Cross sells other bank services and refers members to other departments as appropriate.  Keeps informed of changes in credit union services or procedures.  Performs according to REAL standards.  Performs all other duties as assigned.  [Makes installment loans through credit scoring process]

 

Assistant Branch Manager

Job # 617- Full Time - Lake Jackson

Job # 654 – Full Time – Hallettsville

Job # 655 – Full Time – Yoakum

Manages a small branch office. Exercises executive and administrative control over functions of the office, including implementation of local policy and explanation of company programs, policies, and objectives. Attends to the needs of existing and prospective customers, including opening new accounts, certifying checks, and handling members complaints. Represents the company in the community and develops and promotes additional business. Maintains prescribed security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure. Incumbents oversee the operation of a branch office with total loans and deposits up to $25 million. Incumbents do not extend credit to businesses and/or individuals and do not have substantial business development responsibilities.  Performs according to REAL standards.  Performs all other duties as assigned.

 

Member Care Outbound Specialist

Job # 558 – Full Time –Hallettsville– 2 openings

This position is responsible for being specialized and advanced in cross selling various TDECU products and services using retail sales techniques, consultative inquiry and suggestion. Additionally this position maintains exceptional cross sell conversion levels and contacts both members and non-members through various mediums. Other responsibilities also include mailing, list maintenance, schedule planning and other related tasks associated to completion of outbound responsibilities.  Performs according to quality service levels set by TDECU R.E.A.L. standards.  Performs all other duties as assigned.

 

Member Care Specialist A

Job # 622 – Part Time (20 hours) – Hallettsville- 2 openings

Job # 648 – Part Time (20 Hour) – Lake Jackson

Responds to a high volume of telephone inquiries about the company’s products or services by following standard scripts and procedures.  Promotes and sells the company’s products or services. Investigates and resolves complaints. Uses a computer system to track questions and answers as well as enter or check the status of orders.  Performs according to REAL standards.  Performs all other duties as assigned.

 

Loan Resolutions Supervisor

Job # 656 – Full Time – Lake Jackson

Oversees collections procedures to ensure they are carried out according to established policies.  Maintains accurate and current records on past - due accounts; prepares periodic reports on collections activities, including summaries on delinquency ratios;  supervises processing and mailing of collections letters to past due accounts; refers delinquent accounts to collections manager for special handling as required;  distributes the collections work load and trains the collectors and clerical staff;  performs administrative personnel functions for the collections staff as required.

 

Investor Relations / Accounting Specialist

Job # 641 – Full Time – Lake Jackson

Applies all mortgage payments to the proper investor account and remits monies on schedule to investors. Maintains accurate accounting records for each investor. Ensures that all mortgage payments are applied to the proper account and remitted on schedule to investors. Ensures that all investor accounts are in balance. Works with internal and external auditors, as required, in their research of records. Follows-up on all check payments that are returned by the banks. Reviews accounting procedures to ensure efficiency. Oversees disbursements from escrow accounts. Distributes workload and trains clerical staff.   Performs according to REAL standards.  Performs all other duties as assigned.

           

Commercial Loan Officer

Job # 532 – Full Time – West Market (Victoria County area)

Makes and services a wide variety of business and individual loans, both secured and unsecured.  Attends to the needs of members seeking loans on terms that may involve unsecured funds and/or credit secured by mortgages or other collateral.  Interviews applicants to develop information concerning their businesses, needs, desires, abilities and earnings to determine whether a loan may be an acceptable risk.  Makes decisions on loans and terms within established lending limits, or makes recommendations to a supervisor.   Calls on potential or existing members to develop new business and increase or retain existing business.  Performs according to quality service levels set by TDECU R.E.A.L. standards.  Performs all other duties as assigned.

 

Commercial Loan Officer I

Job # 593 – Full Time – Lake Jackson

Makes and services a wide variety of business and individual loans, both secured and unsecured.  Attends to the needs of members seeking loans on terms that may involve unsecured funds and/or credit secured by mortgages or other collateral.  Interviews applicants to develop information concerning their businesses, needs, desires, abilities and earnings to determine whether a loan may be an acceptable risk.  Makes decisions on loans and terms within established lending limits, or makes recommendations to a supervisor.   Calls on potential or existing members to develop new business and increase or retain existing business.

 

Citrix Administrator

Job # 575 – Full Time – Lake Jackson

The Citrix Administrator’s role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security for the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure Citrix system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Performs according to quality service levels set by TDECU R.E.A.L. standards.  Performs all other duties as assigned.

 

Computer Operations Support Engineer

Job # 567 – Full Time – Lake Jackson

This position is responsible for providing a stable financial platform, transport system and readily available resources for other departments to complete daily processes.  The position is responsible for completing all End of Month and End of Year processing. The incumbent is expected to perform routine and periodic software maintenance on the Core financial System, Optical Retrieval System, and Teller Interaction Systems. Troubleshoots and corrects errors and/or contacts Core System Support for assistance as needed.  Performs according to quality service levels set by TDECU R.E.A.L. standards.  Performs all other duties as assigned.

 

Network Engineer

Job # 565 – Full Time – Lake Jackson

Provides technical and operational support to all network users; evaluates network design to identify and resolve issues; coordinates with network internal staff to provide maintenance and repairs to network.  Performs according to quality service levels set by TDECU R.E.A.L. standards.  Performs all other duties as assigned.

  

Last Revision – 08/28/2008